ICANN : Validating a registrant’s email address

ICANN : Validating a registrant’s email address

• Effective immediately, the registrant contact email needs to be validated upon the purchase or transfer of a domain name, or if the registrant’s first name, last name or email address have been modified. OpenSRS sends an email that, like our other features, has white label/branding capabilities. 

• Reminder emails will be re-sent on days 5, 10 and 13 within the 15-day validation window; messages on days 10 and 13 of this process are sent to the Admin, Tech and Billing contacts as well. These reminders can be disabled.   

• The same process takes place if a WHOIS Data Reminder Policy (WDRP) notice, 30 day expiration notice or 5 day expiration notice bounce. It’s therefore crucial to ensure the WHOIS data your customer provides is correct. 

• Failing to receive a response within 15 days requires us to suspend the name. As a result, the name will be placed on ClientHold, rendering the domain name inactive. 

• This process applies to all gTLDs. There is no impact to existing names as long as they are not modified, and WDRP/expiration notices do not bounce.

As a result of these changes, we have introduced a number of features:

• White label/branding capabilities for all registrant validation and reminder emails;

• The ability to resend validation e-mails through the control panel and API (resend_registrant_verification_email);

• Additional information within a new API call regarding a name’s validation status (get_registrant_verification_status);

• The ability to filter names by validation status in the new control panel;

• The ability to send optional reminder e-mails 5, 10 and 13 days after the validation process is triggered.

Important: Increased data validation

The 2013 RAA requires registrars to ensure email addresses, postal addresses and phone numbers are formatted properly as per specific RFCs and ITU specifications. As a result, please ensure contact data sent is valid (for example, phone numbers formatted properly and postal/zip codes corresponding to the correct country) in order to avoid any ordering issues.

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What is ICANN?

ICANN (Internet Corporation for Assigned Names and Numbers) is a non-profit organization responsible for managing and coordinating the unique identifiers of the internet. It plays a crucial role in ensuring the stable and secure operation of the internet’s global domain name system (DNS) and IP address allocation.

Here are some key points about ICANN:

1. Domain Name System (DNS) Management: ICANN oversees the domain name system, which is responsible for translating human-readable domain names (such as example.com) into IP addresses that computers use to identify each other on the internet.
2. IP Address Allocation: ICANN coordinates the allocation of IP addresses and manages the Internet Protocol (IP) address space, ensuring that IP addresses are assigned and used efficiently.
3. Top-Level Domain (TLD) Management: ICANN is responsible for the management of generic top-level domains (gTLDs) like .com, .org, and country-code top-level domains (ccTLDs) like .us, .uk, delegated by the Internet Assigned Numbers Authority (IANA).
4. Policy Development: ICANN facilitates the development of internet policies through a multi-stakeholder model that includes input from governments, businesses, technical experts, civil society, and individual internet users.
5. Accreditation and Oversight: ICANN accredits domain name registrars and oversees their compliance with established rules and regulations, ensuring a fair and competitive marketplace for domain name registration services.
6. Internet Governance: ICANN plays a significant role in global internet governance discussions and collaborates with other organizations and stakeholders to address emerging issues and promote the continued growth and evolution of the internet.

By managing critical internet infrastructure and fostering a multi-stakeholder approach, ICANN aims to maintain the global interoperability, stability, and security of the internet. It works to ensure that domain names and IP addresses are allocated fairly, policies are developed transparently, and the internet remains accessible and reliable for users worldwide.