SugarCRM Hosting

SugarCRM is one of the most popular Customer Relationship Management applications used on our servers. If it is the CRM of your choice, you can count on our unique handmade hosting solution for smooth operation.

What is a SugarCRM Hosting ?

Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. While the phrase customer relationship management is most commonly used to describe a business-customer relationship, CRM systems are used in the same way to manage business contacts, clients, contract wins and sales leads.

CRM is often thought of as a business strategy that enables businesses to:

• Understand the customer
• Retain customers through better customer experience
• Attract new customer
• Win new clients and contracts
• Increase profitably
• Decrease customer management costs

What is SugarCRM?

Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Users get powerful functionality they’ll actually want to use, driving higher adoption and greater business insights.

The SugarCRM Hosting application furthers the high standards set by the open source community around the world. Unlike most proprietary CRM offerings, all SugarCRM applications are natively built on a pure Open Source platform: Linux or Windows, Apache or IIS, MySQL, PHP, and SugarCRM. The SugarCRM community of users actively test and contribute to the features, performance and stability of the SugarCRM application.

We provide free SugarCRM installation, powerful servers for great SugarCRM Hosting performance, high quality customer service and generous hosting features! Additionally, FASTDOT combines specific SugarCRM knowledge with profound hosting expertise for a true SugarCRM hosting solution!

Self Hosted SugarCRM – step by step:

SugarCRM is a popular Customer Relationship Management (CRM) software that comes in both hosted and self-hosted versions. If you prefer to host it yourself to retain full control over your data and customize the application as needed, follow the steps below.

Prerequisites:

1. A web server (e.g., Apache)
2. PHP
3. A database server (e.g., MySQL)
4. SugarCRM installation package
5. (Optional but recommended) An SSL certificate for secure connections

Steps to Self-Host SugarCRM:

1. Prepare the Environment:
   • Ensure you have a web server (like Apache or Nginx) installed.
   • Install PHP with the required extensions.
   • Install and set up a database server (like MySQL or MariaDB).
2. Download SugarCRM:
   • Go to the official SugarCRM website and download the latest version of the community edition or the edition you have a license for.
   • Extract the downloaded archive to your web server’s root directory or a subdirectory if you don’t want it as the main site.
3. Create a Database:
   • Using tools like phpMyAdmin, command line, or any database management tool, create a new database for SugarCRM.
   • Create a user with full permissions to this database.
4. Run the Installation Wizard:
   • In your web browser, navigate to the location where you uploaded SugarCRM (e.g., http://yourdomain.com/sugarcrm).
   • You should be greeted with the SugarCRM installation wizard.
   • Follow the wizard steps:
     • Check for system requirements and ensure all necessary components are installed and properly configured.
     • Set your database connection details.
     • Configure admin account and other necessary settings.
     • If you encounter any permissions errors, you might need to adjust folder and file permissions on your server.
5. Post-Installation:
   • Secure your installation by setting appropriate file and directory permissions.
   • Delete or rename the install.php file for security reasons.
   • Configure your cron jobs or scheduled tasks for regular tasks like sending out campaign emails, checking inbound emails, running reports, etc.
   • If you have an SSL certificate, configure your web server to force HTTPS for the SugarCRM directory.
6. Customize and Configure:
   • Log into the admin dashboard.
   • Start by configuring your system settings, email settings, user accounts, roles, and permissions.
   • Add and customize modules based on your organizational needs.
   • Install any additional plugins or extensions you might need.
7. Regular Maintenance:
   • Periodically check for software updates and security patches. Keeping your CRM updated is crucial for security and performance.
   • Regularly backup your SugarCRM database and files. Store these backups in a secure location.
   • Monitor server performance and optimize as necessary. If your CRM starts to slow down due to an increase in data and usage, consider implementing caching, upgrading server resources, or optimizing your database.

By following these steps, you should have a fully functional, self-hosted SugarCRM installation. Regularly monitor, update, and maintain your system to ensure smooth and secure operations.